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⏱ Timer: Delayed Messages in Ready Replies ​

The “⏱ Timer” button is used to send another message after a specified amount of time following the current ready reply.

This allows for the construction of message chains: first, the person receives the initial material, then a clarification after a minute, a reminder after an hour, and the next step after a day.

What is this button ​

When a user clicks the “Timer”, the bot offers to choose:

  1. the message that should be sent after the current one;
  2. the number of minutes after which it should be sent.

Time hints:

  • 0 — send immediately;
  • 1 — in 1 minute;
  • 60 — in 1 hour;
  • 1440 — in 24 hours;
  • 43200 — in about a month.

Place for a screenshot

You can add a screenshot from the bot with the selection of a message and time hints: 0, 1, 60, 1440, 43200.

Why this is needed for businesses ​

The timer helps to remember upcoming touchpoints with the client.

Without the timer, the manager needs to manually remember who and when to send a follow-up to. With the timer, the system does this automatically.

This is useful for:

  • warming up before a purchase;
  • step-by-step training;
  • reminders;
  • providing the next lesson;
  • follow-up after an application;
  • automatic series of messages;
  • gently bringing the client back to the offer.

When to use it ​

The timer should be used when the message should not arrive immediately but is important to send at the right moment.

For example:

  • after 5 minutes of an application, send instructions;
  • after an hour, remind about payment;
  • after a day, send the next lesson;
  • after a few days, ask if everything worked out;
  • immediately after the first message, send the second block if it is necessary to split a long text.

How to use it step-by-step ​

  1. Open the ready reply after which the continuation should follow.
  2. Click “⏱ Timer”.
  3. Choose the message that needs to be sent next.
  4. Specify the delay in minutes.
  5. Save the setting.
  6. Test the scenario on a test user.

Edit the timer via JSON ​

There is a button “Edit Timer” in the menu.

It works on a similar logic to editing buttons: you can manually change the structure in JSON format.

This is convenient if you need to:

  • quickly fix several timers;
  • view the current structure of delayed replies;
  • replace delays in bulk;
  • transfer a similar chain between messages;
  • fine-tune several subsequent messages.

If you need to add one simple timer, it’s better to use the regular interface. JSON is for more precise and bulk adjustments.

Reset all timed replies ​

You can also reset all timed replies.

This removes the associated delayed messages from the current ready reply.

Before resetting, it’s better to check whether the message is being used in an active funnel. Otherwise, the client may receive the first message but not get the planned continuation.

Use Cases ​

Mini-course in Telegram ​

A person receives the first lesson immediately, the second — after a day, the third — another day later. This allows for gradual training without overwhelming the user.

Reminder after application ​

The client left an application, received a confirmation, and after 30 minutes, they get a message: “If you want to speed up the processing, please answer a couple of questions.”

Warming up before payment ​

Initially, the person gets value, then after an hour — an example of the result, and later — an offer to purchase extended material.

Support after purchase ​

After payment, the bot can immediately provide the material and send an instruction after a day: “Where to start” or “What to do if it didn't work.”

Main Point ​

“Timer” allows you to send messages not manually, but on time.

This transforms ready replies into chains: training, warming ups, reminders, client support, and automatic issuance of next steps.

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